
Chiva-Som
Case study
Sector
Wellness

Building a wellness brand

The Challenge
Develop, establish and maintain Chiva-Som’s position as a global lifestyle brand.


The Solution
We secured ambassadors, creating early loyalty among the media and celebrity elite; maintaining sales through targeted contracts with key tour operators; and partnerships to grow the Chiva-Som community. Partners have included Claridge’s; Louis Vuitton’s UK flagship ‘maison’ in Bond Street; Harrods; Harvey Nichols; Michelin-starred Mosimann’s; the Monaco Yacht Show; Rolls Royce; private bank Coutts; insurers RK Harrison; top end members’ clubs and spa hotels across the UK. Our model of sampling through ‘pop ups’ has been recreated across all markets by our fellow reps, and across the industry generally. We continue to secure large, dedicated features through our media relationships and ensure consistent recognition, with countless credible, high-profile awards and accolades over the years.

The Results
Through the evolution of the brand, wellness and lifestyle trends and travel patterns, we have ensured that Chiva-Som has always been perceived as a driving force within the market. The name is immediately recognisable, not just among wellness devotees but also by consumers of luxury brands more widely.

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